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Unicontrol partners up with Hydroscand A/S, the market leader in mobile hose services in Denmark

As the interest for Unicontrol is rapidly growing, Unicontrol and Hydroscand have partnered up and made a collaboration regarding service for the many Danish customers of Unicontrol. The collaboration has been made due to the great service setup Hydroscand has in Denmark. Together with their expertise from a long history of providing fantastic service, they are also specialized in servicing hydraulic systems on construction equipment.

CEO at Unicontrol, Niels Bjerregaard, shows excitement for the collaboration and says:

‘’To have Hydroscand as our partner means that our customers get an even better opportunity to get good and fast support. Should it be necessary to receive service anywhere in Denmark, it would be no issue for Hydroscand to provide it.

Niels continues; 

“We want to provide the best service for our customers and that’s why the partnership with Hydroscand is an important one.”

The sales manager in Denmark for Hydroscand, Kim Bender is also very satisfied with the collaboration and adds:

“We know that Unicontrol has a high customer satisfaction and has systems all over the country. That’s why we also see it as a great opportunity to show our expertise in hose service and components to machine control” 

Unicontrol is a Danish company and one of the leading developers of 3D machine control to all types of excavators and wheel loaders. Since 2018, Unicontrol has been through a wonderful journey with much growth and has expanded to international markets.

Unicontrol3D is developed on the basis of user involvement and workflow analysis in the construction industry. There is a need for a user-friendly and simple 3D machine control system which is why Unicontrol has developed a 3D machine control system with fast instruction time and customer friendly prices. It also supports swing boom for compact excavators and wheel loaders. It’s a 3D machine control made for the machine operator.

Hydroscand engages in hoses and wire components as it is their main focus. Hydroscand was founded in 1969 and has since the beginning only engaged in the same type of work for over 50 years. Today is it still all about hose service, so their competences within this profession is in constant development.

Hydroscand additionally have a mobile service called HoseExpress and offers all customers to get fast, professional and safe service on site. This applies no matter where you are located  in Denmark and can be called 24/7. They are now the leading mobile service provider in Norway, Sweden and Denmark.

It is the first time in Denmark a service partner has partnered with a 3D machine control developer. The collaboration means that all customers of Unicontrol can receive service from 8 additional locations in Denmark.

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Technical Support Engineer

Do you dream of being part of an international successful start-up company, with the opportunity to shape your own job and contribute to making Unicontrol the leading manufacturer of 3D machine control systems? Then look no further – this might just be the right position for you!

Our client Unicontrol is looking for a Technical Support Engineer who is customer-oriented with a focus on finding solutions and who thrives in a busy environment.

Within just a few years, Unicontrol has revolutionized the market for 3D machine control systems for excavators. The company is situated in Odense, Denmark and currently counts approx. 30 visionary and dedicated employees. They have some of Scandinavia’s largest construction companies as their customers and are rapidly expanding their commercial platform.

To increase the support capacity, Unicontrol is now looking for a Technical Support Engineer for international support. The position includes support across different time zones. Therefore, the right candidate must have a flexible approach to the job, as the candidate will have to support customers inside as well as outside of Europe. The final structure for the support is not yet fully established.

As Technical Support Engineer at Unicontrol, you will be part of an international support team that supports distributors worldwide. The support will be by phone and e-mail. But you will also provide onsite support. That could be supporting the initial installation/calibration of the machine with the distributor or by training the distributor and their customers in Unicontrol products.

The distributors are located all over Europe and Unicontrol is now working on establishing a net of distributors outside of Europe.

Your primary working tasks will be:

  • Daily support by telephone and e-mail to the international distributors regarding topics like installation of the systems, troubleshooting data and SW – the support includes handling, solution and follow-up.
  • Register and file the support activities in Unicontrol’s support system.
  • On location support to distributors in the initial installation of the system.
  • Education and training of distributors.
  • Drafting training material – including videos for the distributors.
  • Contribute to the development of Unicontrol’s support processes and manuals.

 Your professional qualifications:

  • Experience in working with machine controls – it could be as a surveyor or as a manager in a construction site – preferable experience with digitalization and dataflow.
  • Theoretical education as a surveyor or mechanical engineer.
  • Experience with construction or agriculture mechanics.
  • Knowledge about and experience with HW, SW and electronics.
  • Experience in supporting customers, distributors and sales.
  • Preferable experience from a growth company, where you have been working with designing processes and manuals.
  • Fluent in English and German – both orally and in writing.

Personal skills:

  • Customer-oriented with a focus on finding solutions.
  • Analytical and structured approach.
  • Thrives in a busy environment and is able to handle many subjects simultaneously.
  • Motivated by being part of a growing organization with a strong entrepreneurial spirit, where you pave while driving.
  • Robustness and enjoy solving problems.
  • High level of activity.
  • You must thrive with flexible working hours and tasks, as well as a high level of travel activity – and your family needs to support this 100%.

Does this exciting and challenging position as Technical Support Engineer at Unicontrol sound like your next career move? Then we will look forward to receiving your CV as soon as possible. Interviews will be conducted ongoing.

Please note that due to GDPR rules we do not accept applications/CV via e-mail.

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